Kiana's advice for resolving conflicts focuses on our relationships and how best to connect with others. Kiana is a highly creative thinker, an emerging leader, and Achiever at Friends of the Children - Boston, who recently participated in Hope's "Conflict Resolution" module.
In this Hope Clip, she explains the importance of empathy in relationships to resolve conflict. She uses a personal story and insights from her home life as a teaching tool for all of us. Empathy is the ability to understand or feel what another person feels -- and to see things from another person's perspective. It is a key skill in building and maintaining healthy relationships.
Effective leaders use empathy all the time to connect and uplift others. Thank you Kiana -- we were inspired and uplifted by your work, your story, and your ability to communicate in a way that a broad audience can connect to your journey.